These terms govern your access to and use of the XtraSan website, product information, and any related services. By using this site, you agree to the conditions outlined here. If you are purchasing or using our hygiene products on behalf of an organization, these terms apply to that entity as well.
The content on this website is provided for general information about XtraSan hand sanitizers, surface wipes, and related hygiene supplies. We work to keep product descriptions, ingredient lists, and usage instructions accurate and current. However, you are responsible for confirming that a product suits your specific environment, whether that is a home, school, office, or clinic. Always read the label and follow the dilution and application instructions provided on the container before use.
You agree to use XtraSan products in accordance with the instructions on the packaging and any additional guidance provided by our team. This includes proper storage conditions, such as keeping containers sealed and away from direct sunlight or extreme temperatures. For bulk containers used by cleaning staff, you are responsible for ensuring that dilution ratios are clearly communicated and that staff have access to appropriate measuring tools. We are not liable for misuse, improper dilution, or failure to follow safety directions.
When you place an order through this site or via our sales team, you agree to provide accurate and complete information. Bulk ordering options for community centers, childcare facilities, and catering teams are subject to stock availability and lead times, which we will confirm before dispatch. We reserve the right to limit quantities or refuse an order if we suspect the products will be resold without authorization or used in a way that contradicts our safety guidelines.
All text, product names, packaging designs, and graphics on this website are the property of XtraSan or its licensors. You may not reproduce, distribute, or use any part of this content for commercial purposes without our prior written consent. You are welcome to link to our pages for reference, provided you do not misrepresent the source or imply an endorsement that does not exist.
To the fullest extent permitted by law, XtraSan shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this website. This includes, but is not limited to, skin irritation resulting from an allergic reaction to an ingredient, damage to surfaces due to improper use, or operational downtime in a facility that did not follow the stated cleaning procedures. Our total liability for any claim related to a product purchase is limited to the amount you paid for that specific product.
We may update these terms from time to time to reflect changes in our product range, legal requirements, or operational practices. When we make material changes, we will update the date at the top of this page and may notify you by email if you have an account with us. Continued use of the website after changes are posted constitutes your acceptance of the revised terms. If you do not agree with any part of these terms, you should discontinue use of the site and contact us with any concerns.
If you have questions about these terms, our product labeling, or compliance matters, you can reach our team at the contact details below. We aim to respond to all inquiries within two business days.
Last updated: 15 January 2025. These terms apply to all visitors and customers of XtraSan.