Support that keeps your routine running

When you order bulk sanitizer or surface care for a school, office, or clinic, you need someone who understands how those products behave in daily use. Our support team works with the same dilution charts and label details you do, so questions get answered without back-and-forth.

Whether it is a refill schedule, a compatibility check for a new surface, or help reading a certificate, we respond during business hours and keep the conversation practical.

Email us for order details

Send questions about product specs, bulk quantities, or delivery timelines. We reply within one business day.

info@xtra-san.com

Call during office hours

For urgent stock checks or help with a delivery that did not arrive as planned, call us directly.

041 397 3402

Response times and expectations

  • Order and delivery questions get a reply within one business day, usually sooner.
  • Product safety or ingredient questions may take up to two business days while we check the batch documentation.
  • Bulk order inquiries for community centers and childcare facilities are handled by the same team, no separate sales desk.

Common questions about dilution, storage, and surface compatibility are covered in our FAQ.

Read the FAQ

How the product range came together

A short timeline of how XtraSan moved from a simple idea about everyday hygiene to a catalog built around real routines in homes, schools, and clinics.

2019

Starting with a single alcohol-free formula

The first hand sanitizer was developed after conversations with parents who needed something gentle enough for frequent use by kids. The formula stayed alcohol-free from day one, with a focus on skin compatibility rather than a strong scent or quick-dry feel.

2021

Adding surface wipes for shared spaces

Schools and small offices kept asking for something that could handle desks, doorknobs, and counters without leaving a sticky residue. The surface wipes were tested in a few local classrooms before the first batch went into regular production.

2022

Introducing bulk containers with clear dilution labels

Cleaning staff at community centers and catering teams needed larger volumes without guesswork. We launched bulk containers with dilution instructions printed directly on the label, so refilling a spray bottle or dispenser is straightforward even for new staff members.

2023

Travel-size bottles for commuters and parents

A smaller format came from a practical need: parents wanted sanitizer that fit into a school bag or a car cup holder. The travel bottles use the same formula as the larger sizes, so there is no separate recipe to learn or explain.

2024

Soap refills and a steadier supply chain

Refill pouches for liquid soap were added after feedback from childcare facilities that went through standard pump bottles too quickly. Around the same time, we adjusted ordering lead times so clinics and schools could plan stock without last-minute pressure.

Today

A catalog built around daily routines

The current range covers hand sanitizers, surface wipes, soap refills, and travel bottles, all with straightforward labeling. Bulk ordering remains available for community centers, childcare facilities, and catering teams that need dependable stock without complicated contracts.

How ordering and restocking works

We keep the process simple so you can get back to running your space. Whether you need a one-off delivery for a school event or a regular schedule for an office, here is the path from first enquiry to product on your shelf.

1

Tell us about your space

Start with a short call or message describing your setting: a classroom block, a clinic waiting area, or an office kitchen. Mention how many people use the space and which surfaces get touched most.

2

We recommend the right range

Based on your routine, we suggest specific products: alcohol-free sanitizers for frequent use, surface wipes for desks and counters, or bulk refills for cleaning staff. You get clear labels on active ingredients and dilution instructions before you commit.

3

Confirm quantities and delivery

We confirm stock levels, pack sizes, and a delivery date that works around your schedule. For community centers and childcare facilities, we can arrange bulk ordering without complicated contracts or long-term commitments.

4

Delivery and handover

Your order arrives packed and labeled. We include simple usage notes so staff or parents know exactly how to use each product, whether it is a travel-size bottle for commuters or a bulk container for refilling dispensers.

5

Restock reminders

We track typical usage patterns and can send a simple reminder when you are likely running low. This helps schools and offices avoid last-minute shortages without needing a formal inventory system.

6

Adjust as your needs change

If your team grows or a new season brings different hygiene demands, we help you adjust the mix. The goal is a dependable routine that stays practical, not a fixed plan that stops working.

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